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Partner Program

Grow your business with npass.io. Join our partner ecosystem to deliver cloud-native 802.1X authentication to your customers across Europe and beyond.

  • 1. Why Partner with npass.io

    npass.io provides cloud-native 802.1X authentication for enterprise Wi-Fi that replaces legacy on-premise appliances with a fully managed SaaS solution. As organizations across Europe modernize their network infrastructure, there is growing demand for solutions that are simple to deploy, designed for EU regulatory requirements, and require no on-site hardware.

    Our partner program is designed for IT service providers, system integrators, and managed service providers who want to offer their customers a modern approach to network security. Partners benefit from competitive margins, technical enablement, and co-marketing support.

  • 2. Partner Tiers

    npass.io offers a structured partner program with three tiers, each designed for a different level of engagement and commitment.

    • Silver
      Referral Partner

      Refer potential customers to npass.io and earn a commission on successful conversions. This tier requires no technical commitment and is ideal for consultants, advisors, and IT professionals with strong industry networks.

      • Eligible plans : Professional and Enterprise only
      • Commitment : No minimum sales volume required
      • Responsibilities : Customer introduction and referral only; npass.io handles the full sales cycle, onboarding, and technical support
      • Compensation : Recurring referral commission (details provided upon agreement)
      • Deal registration : 90-day protection on registered opportunities
    • Gold
      Value-Added Reseller (VAR)

      Sell npass.io directly to your customers, bundled with your own consulting, integration, or deployment services. Gold partners maintain the customer relationship and provide first-line technical support.

      • Eligible plans : Professional and Enterprise only
      • Commitment : Annual minimum user volume applies
      • Responsibilities : Direct sales, first-line customer support, onboarding assistance, and local compliance consulting
      • Benefits : Wholesale pricing, partner portal access, co-branded marketing materials, technical training and certification
      • Deal registration : 90-day protection on registered opportunities
    • Platinum
      Managed Service Provider (MSP)

      Integrate npass.io into your managed services portfolio. Platinum partners deliver npass.io as part of a comprehensive managed network security offering, with multi-tenant management capabilities.

      • Eligible plans : Professional and Enterprise only
      • Commitment : Higher annual minimum user volume applies
      • Responsibilities : Full managed service delivery, ongoing customer support, network design and deployment
      • Benefits : Best wholesale pricing, dedicated MSP management portal, multi-tenant dashboard, dedicated partner manager, priority technical escalation, joint go-to-market planning
      • Deal registration : 90-day protection on registered opportunities

    Starter Plan: The Starter plan is available exclusively through direct sales on npass.io. It is not available through reseller or partner channels. This ensures a streamlined self-service experience for smaller organizations.

  • 3. Channel Policy
    Plan Direct Sales Silver (Referral) Gold (VAR) Platinum (MSP)
    Starter Yes No No No
    Professional Yes Yes Yes Yes
    Enterprise Yes Yes Yes Yes
  • 4. Partner Enablement

    All partners receive access to resources designed to help them succeed:

    • Technical training : Product training sessions covering deployment, configuration, and troubleshooting
    • Sales enablement : Solution briefs, competitive positioning guides, and customer-facing presentations
    • Partner portal : Dedicated portal for deal registration, lead tracking, and resource access (Gold and Platinum tiers)
    • Co-marketing : Joint webinars, case studies, and event participation opportunities
    • Certification : npass.io Partner Certification program for technical and sales staff
  • 5. Deal Registration

    Deal registration protects your sales pipeline and prevents channel conflicts. When you register a prospective customer, you receive a 90-day exclusivity window on that opportunity. During this period, the registered partner is the primary point of contact for the customer, and no other partner or direct sales engagement will compete with the registered deal.

    Deals can be registered through the partner portal or by contacting your partner manager directly.

  • 6. Requirements

    6.1 General Requirements

    All partner tiers require:

    • A valid business registration in the operating region
    • Agreement to the npass.io Partner Agreement (provided upon application)
    • Compliance with all applicable local laws and regulations, including GDPR
    • Maintenance of professional standards in customer interactions

    6.2 Gold and Platinum Requirements

    In addition to the general requirements, Gold (VAR) and Platinum (MSP) partners must:

    • Complete the npass.io Partner Certification program within 90 days of enrollment
    • Maintain at least one certified technical contact
    • Meet the annual minimum user volume commitment for their tier
    • Provide first-line technical support to their customers
    • Participate in quarterly business reviews with the npass.io partner team

    6.3 Annual Tier Review

    Partner tier status is reviewed annually based on cumulative user volume and program compliance. Partners that do not meet the minimum commitment for their current tier may be demoted to a lower tier with adjusted commercial terms. Demotion is a corrective step that allows continued participation in the program at a reduced tier level.

    • Platinum partners falling below 500 users/year may be reclassified as Gold
    • Gold partners falling below 100 users/year may be reclassified as Silver
    • Partners receive a mid-year performance checkpoint and a formal warning if below target
    • Demoted partners may apply for reinstatement after meeting the higher tier's minimum volume for one full quarter

    Full tier review procedures, grace periods, and reinstatement conditions are detailed in the Partner Agreement.

  • 7. Commercial Terms

    Specific commercial terms, including wholesale pricing, commission structures, and volume commitments, are provided under a separate Partner Agreement. These terms are confidential and tailored to each partner tier and regional market.

    To receive detailed commercial terms, please apply to the partner program or contact our partnerships team.

  • 8. Regional Focus

    npass.io is actively building its partner network in the European Union, with a primary focus on Germany and the DACH region (Germany, Austria, Switzerland). We welcome partner applications from all EU member states and are expanding into additional markets.

    Partners operating in the EU benefit from npass.io's EU-hosted infrastructure, GDPR-compliant architecture, and NIS2-aligned security practices.

Become a Partner

Interested in joining the npass.io partner program? Contact our partnerships team to discuss opportunities in your region.

Questions?
For partnership inquiries, contact us at npass.io@netcube.com